At the same time this criterion is set low enough that new providers can also be represented. The product is proven to provide the required features; this is demonstrated in publicly available sources such as the provider's website. The product must be available in the local software market used and received reviews. The product must be available in the local language. The product is relevant for software buyers from different industries or sectors i.e. H. no "niche solution" that is aimed exclusively at a specific type of user.
This is determined through our analysis of user reviews and/or market research. The product achieves a minimum normalized overall user rating score after applying the Capterra shortlist method for normalizing and weighting the recency of reviews as described in the Scoring section. The product reaches a minimum popularity rating. scoring The final score for a product is determined as follows Scores for the Ratings dimension are calculated based on the average overall Specific Database user rating. The average product ratings are normalized according to how recent they are and the number of ratings. Scores for each dimension are scaled to a maximum of . Products are represented included and/or scored solely based on user ratings and popularity data regardless of any relationship between Capterra and Vendors.
Information for Vendors about the Capterra Shortlist External Acceptable Use Policy Except in digital media with character restrictions the following disclaimer MUST be included in any reference content rendering or graphic use of Capterra Shortlists The Capterra shortlist is based on a documented methodology and leverages subjective opinions from end-user reviews ratings and other data.It is not an opinion or a recommendation of Capterra or any of its affiliates. Escalation Policy We take the integrity of our research very seriously. If you have any questions or concerns about Capterra shortlist content methodology or anything else please contact Capterra's shortlist team at Be sure to include as much detail as possible so we can understand and address the issue and take any action.